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Joseph Gitonga
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Automate

The work your team does by hand, done by software.

WhatsApp AI in English and Swahili, client onboarding, documents and integrations, so repeat work stops landing on a person.

Message me on WhatsApp
2 to 8 weeks
typical delivery
English and Swahili
WhatsApp AI for real customer questions
48 hours
to a written scope and price
KSh 4,000 ($40)
starting rate per hour

What you get

  • WhatsApp AI that does operations

    Answers real questions, takes orders, sends M-Pesa links and hands off to a person in time.

  • Client onboarding and intake

    First enquiry to onboarded client: forms, approvals, reminders and a record of what happened.

  • Document and reporting workflows

    The documents you produce every week, generated from data you already hold.

  • Integrations and agentic workflows

    The tools you already pay for, connected, with AI on the judgement steps only.

Specialist pageseTIMS integration

Proof

  • Live2026

    BillGrid

    Invoicing, water and waste billing, with collections, statement matching and arrears on one customer ledger.

    3
    billing products on one ledger
    1,000
    accounts per billing run

    Read the writeup

  • Live2022

    SiteBooks

    BOQ, procurement, site diary, casual payroll and valuations connected to the same project record.

    6
    connected construction modules
    2022
    in production since

    Read the writeup

How it starts

  1. 01Describe the task a person repeats, and how often.
  2. 02Decide on a call whether it is worth automating at all.
  3. 03Get a written scope and price within 48 hours.
First step

Get Smart

Custom WhatsApp AI operations setup, not a generic FAQ bot.

  • Everything in Get Online
  • WhatsApp Business API (the real API, not just the app)
  • AI customer service in English and Swahili: FAQs, hours, pricing, directions
  • Order taking via WhatsApp with M-Pesa STK push payment links
  • Custom conversation flows tuned to how you actually do business
  • Client intake and booking flows for professional practices
  • Analytics dashboard so you see what customers ask and what converts
  • One month of support and AI tuning after launch

Priced after a short call. Hourly from KSh 4,000 ($40). Always On care available once we have shipped together.

Questions

Is it worth automating?

Only on volume, consistency, or a task that fails badly when someone forgets. A task done twice a month usually costs more to automate than it saves, and you will hear that on the call.

Does the WhatsApp AI work in Swahili?

Yes. It handles customer questions in English and Swahili, and hands off to a person instead of looping.

How long does it take?

Typically 2 to 8 weeks. The first thing shipped is usually the step that hurts most.

Tell me what is happening. Get a written scope in 48 hours.

Message me on WhatsApp

Email: [email protected]. The person who scopes your work builds it, directly or through Noria Technologies LTD.

Not quite it?It does not exist yetIt exists and is buckling